Review: Syracuse
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Eric Vaughn helped us twice over this past weekend. Our first contact was at Destiny on Saturday. Judy was searching for pillows. Eric suggested that we try the store on Erie Boulevard. On Sunday, we met Eric at the Mattress Express store. In addition to pillows, we were seaching for my cell phone. Eric solved the search by calling the other store we had just visited. We retrieved the phone with great thanks to Eric. It is a pleasure to shop at a store when we receive exceptional service.
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It’s distracting to watch the infomercials on TV with Kim tossing her hair around.
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I bought a Purple Plus mattress (along with the platform, mattress protector, and the most expensive sheets) at Mattress Express in the mall. The mattress is horrible, and Mattress Express (contrary to most Purple retailers, according to a Purple sales associate online) does not honor the 100 Day Money-Back Guarantee that you would have if you ordered from Purple directly. You won’t save any money buying it in the store; I decided to because I like to support local businesses. Big mistake. Now I’m stuck with an $1800 mattress that I can’t even sleep on.
Nancy Poore –
Sean was very helpful and informative ! If you need a mattress , go see Sean at Mattress Express. He gave us a great deal!!!