Have a problem with a mattress? Let us help!
To submit a warranty claim, fill in the form in it’s entirety.
Make sure to include the requested photos. We need at least five photographs (red box), although you can submit more (blue box). Once we receive your submission, give us some time to review and we will contact you back via e-mail.
We need the entire law tag, front and back, along with any signature – please use the optional upload box to upload more than one photograph if necessary.
If your name is not the name of the purchaser, please add the purchaser’s name in the textbox titled “What seems to be going wrong with your product?”
Please note, all attachments (photographs in JPG or PNG-format only) must be 5MB or smaller. Any attachment larger than that size will be refused.
Certain manufacturers require their product warranties to be handled directly through them; we will notify you if this is the case.